Legal Notice

TERMS & CONDITIONS

1. PurposeWoodWayLogistics provides consulting services specialized in the negotiation and optimization of logistics costs for creators of home decor, woodcrafts, and fragile goods.Services are offered through subscription plans (monthly or annual).2. ServicesServices may include:Logistics cost analysisCarrier negotiation supportStrategic advicePerformance optimization recommendationsWoodWayLogistics acts as a consultant and does not guarantee specific financial results.3. SubscriptionsSubscriptions are available on:Monthly basisAnnual basisSubscriptions automatically renew unless cancelled before the renewal date.Cancellation can be requested at any time by email at: [[email protected]]No partial refunds are provided for ongoing subscription periods.4. PricingPrices are displayed in euros (€).
WoodWayLogistics reserves the right to modify pricing at any time.Price changes do not affect already active subscription periods.5. PaymentPayments are due in advance for each subscription period.Failure to pay may result in suspension or termination of access to services.6. Right of Withdrawal (Consumer Clients)In accordance with Article L221-18 of the French Consumer Code, individual consumers have a 14-day right of withdrawal from the subscription, unless:The service has been fully performed before the end of the withdrawal period,Or the user has expressly waived this right.This right does not apply to business clients (B2B).7. LiabilityWoodWayLogistics provides advisory services only.The company shall not be held liable for:Commercial decisions made by clientsLoss of revenueCarrier performance issuesIndirect damagesLiability is limited to the amount paid during the current subscription period.8. Intellectual PropertyAll materials, documents, and strategies provided remain the intellectual property of WoodWayLogistics unless explicitly agreed otherwise.Reproduction or redistribution without written permission is prohibited.9. Governing LawThese terms are governed by French law.In case of dispute, French courts shall have jurisdiction.

PRIVACY POLICY

1. Data ControllerWoodWayLogistics
Email : [email protected]2. Data CollectedThrough the contact form, the following data may be collected:Email addressE-commerce store URLAny information voluntarily provided in messagesAdditionally, anonymous browsing data is collected via Google Analytics.3. Purpose of ProcessingData is collected to:- Respond to inquiries- Provide services- Manage subscriptions- Improve website performanceLegal basis:- Contractual necessity- Legitimate interest- Consent (analytics cookies)4. Data RetentionPersonal data is retained only as long as necessary for:- Service delivery- Legal and accounting obligations- Prospect data may be retained up to 3 years after last contact.5. Data SharingData is not sold or transferred to third parties.However, it may be processed by service providers such as:Google Analytics (Google Ireland Limited)6. CookiesThis website uses cookies for:Website performanceAnalytics trackingUsers may refuse or manage cookies via browser settings.7. User Rights (RGPD)In accordance with the General Data Protection Regulation (GDPR), users have the right to:Access their dataRectify their dataRequest deletionRestrict processingObject to processingData portabilityRequests may be sent to: [[email protected]]Users may also file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés).8. Data SecurityWoodWayLogistics implements appropriate technical and organizational measures to protect personal data.